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Curating unique, personalized experiences that capture the heart and culture of Cartagena.

About Us - Coco Cartagena

About Coco Cartagena

Coco Cartagena is a top-rated inbound tour operator and destination management company (DMC) offering large inbound shared services and personalized travel experiences in Cartagena, Colombia.

What We Offer: We specialize in receptive travel, private and group tours, shore excursions, and customized itineraries for corporate events, retreats, and special interest groups. Focused on safety, authenticity, and quality, we avoid tourist traps and partner with trusted local guides and suppliers.

Our Commitment: Our goal is to deliver seamless, high-value experiences that highlight Cartagena’s culture, history, and natural beauty. We are dedicated to memorable and sustainable travel in Cartagena.

star Your Trusted Choice

With secure online booking, flexible payment options, and 5-star reviews across Get Your Guide and TripAdvisor, Coco Cartagena is your trusted choice.

Our Approach

Discover what makes Coco Cartagena different and why our guests keep coming back for more unforgettable experiences.

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Mission

At Coco Cartagena, our mission is to elevate the travel experience in Latin America by offering ethical, transparent, and high-quality service. As a U.S.-based company operating locally in Cartagena, we understand the expectations of international travelers and are committed to bridging the gap with modern, guest-centered practices. In a region where visitors are often seen as mere transactions, we strive to create meaningful, respectful, and memorable experiences that reflect the true spirit of Cartagena.

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Expertise

With years of industry experience, we've perfected our operations to consistently deliver top-rated service—reflected in the exceptional reviews from our clients. Backed by the best local talent and strategic partnerships, we offer personalized, innovative solutions for receptive, shared, and private tours and events. Our deep knowledge of Cartagena allows us to craft authentic experiences that resonate with international travelers and exceed their expectations.

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Efficiency

Our U.S.-based, English-speaking management team is highly responsive and skilled at addressing questions, concerns, or issues efficiently—ensuring clear communication and a smooth customer experience. As a tech-forward company, we also offer a streamlined, digital-first approach that sets us apart, providing greater flexibility in bookings, invoicing, and service delivery compared to more traditional operators in the region.

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Values

We prioritize responsible and conscious travel rooted in social, environmental, and cultural sustainability. We believe tourism should leave a positive impact—both for the traveler and the communities we serve. That's why we work closely with local partners, support inclusive economic growth, and actively protect Cartagena's cultural heritage and natural environment. From reducing our ecological footprint to promoting ethical experiences, we are committed to creating meaningful connections through travel.

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Meet Our Team

Our dedicated team of professionals is committed to providing exceptional service and creating memorable experiences for our clients.

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Oscar

On-Site Manager

Oscar is the friendly face you're most likely to meet first on our tours. Originally from Barranquilla, a vibrant coastal city in Colombia, he brings a warm Caribbean energy and years of diverse experience to the team—including time spent living in the U.S. and England, and even working as a radio host. At Coco Cartagena, Oscar ensures smooth logistics, clear communication, and that every guest receives essential safety and check-in information with professionalism and care.

Kevin

Tour Guide

Kevin was the first tour guide to join Coco Cartagena and played a key role in building the team and experiences we offer today. A proud local of Cartagena, Kevin is known for his upbeat energy, especially when hosting our party-loving guests. He has a strong passion for American music, culture, and sports, and brings that same enthusiasm to every tour. Friendly and charismatic, Kevin loves connecting with travelers and showcasing the best of Colombia to the world.

Ana

Tour Guide

Ana is a Cartagena local with a deep knowledge of the city's history and nearby islands. She's especially great with families and groups of all ages, offering a warm and thoughtful approach to every tour. Passionate about the local culinary scene, Ana is also the go-to person for recommendations on where to eat, explore, and make the most of the rest of your stay. Her friendly nature and local insights ensure a memorable and well-rounded experience.

Miguel

Tour Guide

Originally from the Dominican Republic, Miguel brings years of guiding experience and a natural warmth to every tour. After relocating to Cartagena, he quickly made the city his second home. A versatile guide who leads a wide range of experiences, Miguel is known for his passion for service and his ability to connect with people from all walks of life. He's the kind of person who can strike up a conversation about anything—and often feels like a caring, parent-like presence throughout your journey.

Benjamín

Tour Guide

Benjamín is a Cartagena local known for his warm, approachable personality that makes guests feel at ease from the very start. Attentive and always ready to help, he's grown into an incredible guide who connects effortlessly with families and groups of all ages. Outside of tours, Benjamín also runs a personal coffee project—reflecting his passion for Colombian culture and hospitality. His calm energy and dedication ensure a thoughtful and welcoming experience for every traveler.

Juan

Tour Guide

Juan is a Cartagena native with a background in administrative roles at sightseeing tour companies, giving him a well-rounded perspective on both operations and guest experience. Versatile and adaptable, he leads everything from lively party tours to relaxed family outings. Known for being proactive and quick on his feet, Juan—like all of our guides—goes the extra mile to make sure you feel safe, supported, and at ease throughout your experience.

Contact.

Need to get in touch? For prompt assistance with sales or customer service, we recommend emailing us or sending a message on WhatsApp. As an online-first company, we prioritize these channels to provide you with the quickest support.

Muelle de la Bodeguita – Puerta 1, Avenida Blas de Lezo, El Centro, Cartagena de Indias, Bolívar, 130001, Colombia